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IT Support for Manufacturing
Manufacturing IT fails differently from office IT. A patch window that inconveniences an office costs a plant a production run. Your ERP or MRP system is probably older than anyone currently working on it, half your shop floor runs equipment on an operating system that stopped receiving updates years ago, and the wireless has to work through steel racking. On top of that, your larger customers have started sending security questionnaires as a condition of staying on the approved vendor list.
What actually goes wrong in this sector
- Patching and reboots that cannot happen during a production run
- End-of-life systems attached to equipment that cannot be replaced
- ERP and MRP platforms with no vendor support left
- Customer and supply-chain security questionnaires arriving as a purchasing condition
- Wireless coverage across a plant floor rather than an office
- Ransomware that stops production, not just email
Where we usually start
Managed IT Services
Everything, one fixed monthly fee, no long-term contract.
From $145 per user / monthBackup and Disaster Recovery
A backup you have never restored is not a backup.
Included in managed agreements, or standaloneCybersecurity Services
Built to survive an underwriter's questionnaire and a real attack.
From $195 per user / month, or added to an existing agreementStructured Cabling and Office Moves
Certified, tested, labelled, documented.
$125 - $400 per installed drop, quoted per site